It has certainly been a difficult few months but in spite of this we have been working hard to ensure that at least some normal service has been provided to our clients. We hope that in this time we have been able to maintain the high standards that our clients expect, keep our staff and clients safe but still provide exceptional pet care.
From the 15th June we have been able to adjust our rotas to go back to our normal working hours. We are continuing to observe strict protocols for Covid-19 so for the forseeable future we are unfortunately not able to allow clients into the practice. When you get to the practice please phone us to let us know you have arrived. A member of staff will come to your car and collect your pet. We understand it may be hard leaving your pet but we take all measures to ensure minimal stress and we treat them like one of ours!
The practice will be open: Monday to Friday 8.00am to 8.00pm, Saturday 9.00am to 1.00pm and Sunday 10.00am to 12.00pm. We are closed on Bank Holidays.
On a normal weekday Monday to Friday we normally consult between 8.00am to 10.30am and then 4.30pm to 8.00pm. Between these hours we will always endeavour to see any emergency cases and we do our operations in this time too. The vets are Richard Warren, Vincent Wager and Hammad Sarwar.
From the 16th June Vincent Wager will be providing a new on-going consulting service on a Tuesday and Wednesday. This means we can provide routine consultations on these days from 8.00am to 8.00pm. This allows us more flexibility for appointments while still providing the evening appointments which are great for those clients that struggle to get out of work.
If government advise changes or if we are struggling with any ill members of staff then these times may be subject to change but we will do our best to continue supporting Rochdale.